Right of withdrawal

Right of withdrawal

Right of revocation

You have the right to revoke this contract within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the last product.

To exercise your right of revocation, you must contact us


Hole bottom 23

6500 Landeck, Tyrol, Austria

Phone: +43 664/380 77 07

Serviceline Germany: 0800/80 800 77

E-mail: relax@chillisy.eu

By means of a clear statement (for example, a letter sent by mail) Or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees.

We may refuse the repayment until we have returned the goods revocations for return or until you have proven that you have returned the goods, whichever is earlier.

You have notified the goods immediately and in any case no later than fourteen days from the date on which you inform us of the revocation of this contract, to us or to [here, if appropriate, the name and address of the person The authorized person]. The deadline is respected if you send the goods before the end of the deadline of 14 days.

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